Vision
It is our continuing goal to derive corporate strength from what we believe is the only true measure of success; a synergy of products and people resulting in solutions that exactly match our customers' needs, coupled with quality manufacturing, efficiency and a high level of discipline. Universal will be highly competitive in the global market and will be able to endure the test of time.
Mission
Our mission is one shared by every member of our team; to be a leader in the home appliance and equipment industry at many levels.
In achieving our mission our specific goals are to:
be acknowledged as a "World Class" benchmark supplier.
be the "Best" in engineering and manufacturing.
be responsible and driven by our Customer's "Quality, Cost and Delivery" requirements and expectations.
be a "World Market" supplier.
provide "Superior Support and Service".
be the Top Employer within our market sector.
Brand Promise
The corporate strength of a manufacturer is, at its heart, a direct result of the quality of its product performance. At Universal, we recognize that quality is defined by our customers and realized in the production process.
We listen to our customers' requirements and strive to understand them to ensure complete satisfaction.
We constantly test for variances and defects in our products and work to ensure that the sources of these problems are immediately corrected and that no defective product leaves any of our manufacturing centers.
We strive for continuous improvement in every aspect of our business.
We believe that quality is everyone's responsibility and that it cannot be compromised.
Goals
Constant Adaptation
Creating a global presence offers little competitive advantage unless a company can quickly apply lessons learned in one region to challenges or opportunities it finds in another. Our goal is to be recognized,trusted and respected as one of the world's top corporate citizens. Doing this requires strong financial and ethical performance based firmly on the principle that "there's no right way to do a wrong thing".
To ensure meeting this objective in our daily operations, Universal's management and employees share the following principles:
To design, develop, manufacture, and market only quality household appliances and equipment.
To develop products that assure high quality, competitive trust designs and household appliances that address the concerns of today's hectic and busy lifestyle.
To keep abreast of and apply the latest state of the art in design and manufacturing methods.
To assure customers of a dependable source of products and services on a timely basis.
To continue our responsibility to the customer beyond the point of sale with prompt and efficient service.
To conduct all transactions with honesty and truthfulness, avoiding the exchange of favors, excessive entertainment, gifts, or personal gratuities that would hamper the independence of either party or adversely affect the sound business basis of any transaction.
We believe that one of our most important duties to our customers is to be in business tomorrow, and the only way that this can be accomplished is to sell our product at a fair profit.
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Egypt - ElGiza - Giza
PROMO. Plan